1. Data We Collect

As a data controller we collect a variety of data to deliver our services. We take every effort to ensure that we collect and manage your personal data transparently, fairly and securely. Whenever we collect Personal Information from you, you will be able to access the following precise information:

• data we have collected from you
• the basis on which we are holding it (e.g. because you gave us consent)
• what we will do with it
• how long we will hold it for
• where it is stored
• who it might be shared with
• your rights in relation to the data
• information on how you can access and manage this data

1.1. What data do we ask you to provide to us, and why?

When making a booking with Trident Studio, we require the following data:

• Your name
• Your telephone number
• Your email address

We collect this data using the lawful basis of consent and it is required for the administration and facilitation of bookings or purchases from Trident Studio. We retain this data using third-party providers as detailed below. When making a purchase with us, you will be asked if you would like to receive marketing communications from Trident Studio as detailed below. If you wish to receive these communications, you must opt-in by confirming this intention or by manually entering your data via forms available on our website, Facebook Page, etc.

Should you elect to receive these marketing emails, we will send these periodically to you for the purpose of Direct Marketing having obtained your consent for us to do so. Your consent will be recorded and stored with the following data:

• Your name
• Your email address
• The IP address, date and time of consent
• Details of your last known booking at Trident Studio (where applicable)

We collect this data using lawful consent for the purpose of direct marketing. You may unsubscribe from any marketing messages at any time by clicking the "unsubscribe" link contained in any such message we send to you, or by Contacting Us directly.

1.2. What data do we collect when you visit our website, and why?

We collect cookies. Cookies are small pieces of data that websites send to a user's computer and are stored on the user's web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example.

2. What personal data do we share with third parties and who are they?

We share personal data with a number of third-party companies to facilitate our services to you. We take every step to ensure that all personal data is stored securely and wherever possible is stored inside the European Economic Area.

Where the processing of your personal data inside the EEA is not possible, we actively work with our data processors to ensure that your data is stored in compliance with GDPR requirements. By using our services you agree that your data may be transferred outside of the EEA for the provision of the services that we undertake.

There are certain situations in which we may share access to your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation.

3. Why do we share data outside of the EU

We may transfer personal data to a country outside of the European Economic Area (EEA), for example if a third party we share data with has servers located outside of the EEA. If this is the case we will obtain your consent or otherwise ensure that the transfer is legal and your data is secure by following the EU's guidelines.

4. How do we keep your personal data secure?

We keep your data secure:

• by following internal policies of best practice and training for staff
• by using Secure Socket Layer (SSL) technology when information is submitted to us online

In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we shall also inform you.

5. Changes to our privacy policy and control

We may change this privacy policy from time to time. When we do, we will let you know by changing the date on this policy. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised privacy policy.

6. Your rights

• the right to be informed about the collection and use of your personal data
• the right of access to your personal data and any supplementary information
• the right to have any errors in your personal data rectified
• the right to have your personal data erased
• the right to block or suppressing the processing of your personal data
• the right to move, copy or transfer your personal data from one IT environment to another
• the right to object to processing of your personal data in certain circumstances

While we do not hold personal data any longer than we need to, the duration will depend on your relationship with us and the nature or type of data that is being stored.

We give you the option to manage the data stored by us in writing using the address below.

7. About us

We are Trident Studio and our address is Grosvenor House, Belgrave Lane, Plymouth, Devon, PL4 7DA, United Kingdom. You can contact us via our website

For further information relating to the Terms and Conditions of use of this website and Trident Studio, please refer to our Terms & Conditions Page